Sales Engineer EMEA

Trident Search is partnering with a leading threat intelligence provider to find a talented Sales Engineer to join their growing team.

The Role

As a Sales Engineer, you will play a critical role in supporting the company's most important customers and driving successful implementations. You will become a subject matter expert on their software suite, crafting tailored demonstrations and technical solutions to address specific customer needs. You will also work closely with the sales team to qualify leads, ensure smooth handovers to customer success, and contribute to the overall sales and customer success strategy.

Key Responsibilities:

• Develop deep expertise in the company's software suite
• Design and deliver customised product demonstrations
• Collaborate with sales leadership on defining customer engagement strategies
• Build technical solutions aligned with prospect use cases and architectural requirements
• Maintain the health and functionality of prospect environments
• Ensure seamless handover of prospects to the customer success team
• Build trust and rapport with customers and the community by understanding their challenges
• Partner with leadership, and sales team to refine and execute sales and customer success strategies
• Leverage your technical knowledge and customer focus to drive discussions on threat intelligence, cybersecurity, and crisis management
• Engage with a diverse range of stakeholders, from developers to C-suite executives
• Collaborate with product management, marketing, and engineering teams on product roadmap and vision
• Troubleshoot and resolve customer issues during solution implementation

Qualifications

• Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Cyber Threat Intelligence Analyst, Crisis Management Advisor, etc.
• Solid understanding of both functional (business) and technical aspects of cybersecurity and crisis management
• Proven ability to deliver high-quality training, workshops, and support to internal and external audiences
• Adaptability and ability to thrive in a fast-paced and dynamic environment
• Growth mindset, a sense of humour, and a passion for learning and development
• Fluency in English, with a second language

Why Join This Company?

• Be part of a growing company at the forefront of open-source cybersecurity solutions
• Work with a rich ecosystem and diverse customer base
• Contribute to a culture of success, collaboration, and inclusivity
• Own your work and have a significant impact on the company's direction